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+351 234 943 900 (Call to the Portuguese national landline network)

Robotic Services

CORRECTIVE MAINTENANCE

Robotic Services

CORRECTIVE MAINTENANCE

  • ​  Analysis of equipment anomalies in remote mode
  •   If applicable, anomaly correction remotely, namely in anomalies of reduced complexity
  •   Travel to the Client's premises, in normal situation, within less than 48 working hours
  •   Execution of Corrective Maintenance actions using:

              -  Corrective Maintenance with replacement equipment unit whenever possible

              -  Implementation of Corrective Maintenance by ROBOPLAN technicians with solid experience in maintenance of industrial robots 

              -  Preparation of a proposal for the repair and / or replacement of damaged components and respective application service         

              -  Preparation of technical intervention report (if applicable)

  •   Elaboration of a proposal for changes or improvements to be made to the equipment when necessary
  •   Maintenance Service on weekdays from 09h00 to 18h00 
  •   Maintenance Service on weekdays from 06h00 to 09h00 from 18h00 to 24h00 and Saturdays from 09h00 to 18h00 with extra costs in accordance with the legislation in force
  •   Acess (only for subscribers) to the ROBOPLAN SUPPORT LINE

Request the Corrective Maintenance service, using any of the following ways:  

Request online technical assistance.

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Technical service request

Fill in the form to request for assistance.

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Company Data
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The name collected through this form is intended to identify the customer only. It will not be shared with third parties, and will only be used to identify you in the emails you may receive through the contact request received by Roboplan. It is not necessary to provide your full name, but you can if you wish.

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The company VAT Number collected through this form will not be shared with third parties, and will only be used to maximize the response time to the request.

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A morada da instalação recolhida através deste formulário não será partilhada com terceiros, e apenas será usado para ter conhecimento do local onde se encontra o equipamento.

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Your telephone number, collected through this form will not be shared with third parties, and will only be used to contact us directly through our customer contact service.

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Your e-mail, collected through this form, will not be shared with third parties, and will only be used to send you a response to your contact request.

ⓘ

The name collected through this form is intended to identify the customer only. It will not be shared with third parties, and will only be used to identify you in the emails you may receive through the contact request received by RoboPlan. It is not necessary to provide your full name, but you can if you wish.

ⓘ

Your telephone number, collected through this form will not be shared with third parties, and will only be used to contact us directly through our customer contact service.

Type of maintenance

Type

Equipment data

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